Karagiri Offline Store


1.1 Purpose

 

Whenever a customer contacts the Karagii Offline Store address.


Document title

Karagiri Offline Store

Current Version

1.1

Status

Live

Document Owner

Process Excellence Team

Approved by

 Chethan Kumar





 Responsibility:

 

-When a customer contacts us regarding an Offline store for Karagiri address, Inform the customer that the store is permanently closed. Customer can now shop on online stores at their comfort. 






Issue – Sub issue

 

Escalation 


Tagging :

Group: L1 Group

Type: Other Products

Issue: Pre Order

Sub Issue: Delivery/ Service Queries

Status: Resolved


Chats Tagging 


Issue: Pre Sales



Communication


Dear <Customer>,


Greetings from Karagiri!


We appreciate your support for our offline store over the years. We wanted to inform you that our offline store is now permanently closed. However, we invite you to explore our exclusive collections on our online store now at  https://www.karagiri.com/.


You can now shop from the comfort of your own home and discover a wide range of our curated products that are available online. We have worked hard to bring the same quality and unique offerings you loved from our offline store to our digital platform.


We are committed to providing you with a seamless and enjoyable online shopping experience, and our customer support team is here to assist you with any questions or assistance you may need.



Best regards,

Team Karagiri





Chats response


We appreciate your support for our offline store over the years. We wanted to inform you that our offline store is now permanently closed. However, we invite you to explore our exclusive collections on our online store now at  https://www.karagiri.com/.








Revision History:


Document created by

Sandhya.G

07/09/2023